Privacy Policy for Swar Sadhana Academy
Your privacy is important to us at Swar Sadhana Academy. This policy explains how Swar Sadhana Academy collects, uses, discloses, and safeguards your information when you use our online platform and services.
Information We Collect
We collect information that you provide directly to us when you interact with our service. This may include:
- Personal identification details such as your name.
- Contact information, including mailing address.
- Payment information when you register for courses or services.
- Information you provide when you contact us, participate in surveys, or interact with our online features.
- Information related to the services you use or inquire about, such as your interests in vocal coaching or specific programs.
We also automatically collect certain information when you visit or use our online platform. This may include:
- Technical information like your IP address, browser type, operating system, and device information.
- Usage data, such as the pages you view, the links you click, the time you spend on our site, and your navigation paths.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our online platform and services.
- Process your registrations, payments, and manage your account.
- Communicate with you, including responding to your inquiries and providing support.
- Personalize your experience on our site.
- Improve our services, website, and develop new features.
- Understand how users access and use our service, for analytics and research purposes.
- For security purposes, such as fraud prevention and protecting the integrity of our service.
- Comply with legal obligations and enforce our terms and policies.
Legal Basis for Processing (for users in regions with data protection laws like GDPR)
We process your information based on several legal grounds, including:
- Your consent, which you can withdraw at any time.
- The necessity to perform a contract with you or to take steps at your request before entering into a contract (e.g., providing the services you sign up for).
- Compliance with a legal obligation to which we are subject.
- Our legitimate interests, such as operating and improving our services, provided these interests are not overridden by your fundamental rights and freedoms.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information and use it only as necessary to provide the services to us.
We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency request).
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal information.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before fulfilling your request.
Data Security
We use administrative, technical, and physical security measures designed to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is provided in our separate Cookie Policy (if applicable, or can be integrated here).
Children's Privacy
Our online platform and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent. If you become aware that we have collected data from a child under age 16 without parental consent, please contact us.
Links to Other Websites
Our online platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. Please review the privacy policies of any site you visit.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have questions or comments about this privacy policy, please contact us in writing at:
Swar Sadhana Academy
45/A, Ashoka Pillar Road,
1st Floor,
Bengaluru, Karnataka,
560004
India